Community Insight

Activate the human potential of your organization

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When everyday tasks pile up, your community members are located all over the world and the spaces to gather feedback are continuous zoom meetings, it is easy for leadership to disconnect from the needs and priorities of its teams. No matter your organizational design, the result is a gap between the roadmap, the strategy, and the community that can put them into action.

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At newkinco, we have experience creating flexible spaces to foster exchange, be it through hybrid or digital events, or working hands-on with you to fine-tune your strategy. And on top of that, we help you harness the human potential in your organization with our data-based community insights methodology.

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We will assemble a team of professionals to help you implement our agile method step by step. Improve the communication with your team or community, avoid long and boring meetings and unlock the human potential that is getting lost in the day-to-day.

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Define your goal, gather the information, analyze the results and act beyond the obvious. Read more about our methodology here.

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Services

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Community purpose and goal setting
Definition of key topics and areas of assessment
Transcription and text processing
Data-driven insights analyses
Identification of patterns and gaps
Visualisation and reporting
Tailored workshops to turn community insights into actionable information
Communication and community building consulting

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What are community insights?

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Community insights are a practice in which the merge of real social interactions and the application of cutting-edge data processing technology organize fleeting human feedback. All the information is compiled in easy-to-understand visualizations that will help you reach your main goal: recognizing your community's real needs and feelings.

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We have developed a methodology that will not only simplify the whole process but also offer an experience of real value to your team or community.

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Create an event in an inclusive and flexible space: whether it is a hybrid event or a completely digital encounter in a 3d space, we’ve got you covered. We help you with everything that involves the event production - from creating the concept to curating the program, including the automation of the entire reach-out and confirmation processes.

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Collect the feedback and organize it: by active listening, you will be able to recover not only the interactions in the main stages or activities but everything that is in between. We use software based on machine learning and neural networks, and we also anonymize all the community analytics, taking care of compliance and personal safety.

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Analyze the results and plan the future: we will share the insights with you through a channel of your choice, being a handy report to share with all the participants, thorough analytics to present to the leadership team or interactive workshops where you can learn and lead the whole process.

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How community analytics can be useful?

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We know that the only way for organizations to build resilience is by fostering a strong and healthy community-based on collaboration. Community insights are the way to nourish your strategic decisions, redefine your roadmap, obtain new clusters of ideas, and personalize your customer experience.

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But above all, they are the key to fulfilling the needs of the community, opening the gate to distributed intelligence and propelling active engagement with the ones that give sense to your purpose. Gain clarity and deepen the meaningful bonds.

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Schedule a meeting with one of our community experts to analyze your case.