Insights

When an AI agent prepares payments, one person should approve each batch, a different person should control vendor details, and every step should be logged. Here is how to set it up.

Pick a workflow that runs often, is full of text, has one clear owner and is cheap to get wrong, where the agent prepares and a person approves. Do not start with your most visible process.

An AI strategy for a museum should show where AI is already in use, which processes to start with, which risks to settle first and one small experiment to test. Here is the work, step by step.

Automation suits fixed steps, a chatbot suits answering people, and an agent suits messy inputs where the next step depends on what it reads. Most processes need a mix of all three.

Every agent we deploy can draft, sort and prepare, but a person approves anything that moves money, carries a signature or reaches a customer. Here is how that rule works in practice and why it makes agents faster to adopt, not slower.